How to use the Orders list

Every order for your brand lives in one table: order number, customer, product, amount, status, source, and date.

• Each row shows the order number, customer name and city, product and quantity, amount with payment method (Prepaid or COD), status, source, and creation date.
• A customer flagged "Opted out" won't receive marketing or promo emails, either because they opted out themselves or because a prior email to them hard-bounced or was marked as spam.
• Up to 200 of your most recent orders load automatically, ordered by status first, then newest first.
• Click the actions menu on any row to move the order to its next status, mark it Returned, or delete it.

Tabs across the top of the page filter the table to one status at a time, each with a live count of how many orders are in it.

• All, Pending, COD (COD Confirmed), Packed, Shipped, Delivered, Returned.
• A new order starts at Pending. From there, a Cash on Delivery order moves to COD Confirmed next, while a Prepaid order skips straight to Packed.
• After that, both payment types follow the same path: Packed → Shipped → Delivered.
• An order can be marked Returned from any status except Returned itself, moving it out of the active pipeline.

Combine the search box with a status tab to narrow down to exactly the orders you're looking for.

• The search box matches order number, customer name, and product name at once, so you don't need to know which field to search.
• Search and the active status tab apply together: searching while on the Packed tab only searches within Packed orders.
• There's no separate filter for source or payment method on this table; use search plus the Source and payment badges shown per row instead.

Status changes happen from the row's actions menu, not from the order detail view alone.

• "Mark as [next status]" is calculated for you: Pending goes to COD Confirmed for a COD order or Packed for a Prepaid order; Packed goes to Shipped; Shipped goes to Delivered.
• "Mark as Returned" is available on any order that isn't already Returned, regardless of its current status.
• Delete permanently removes the order row; there's no separate archive step.
• Adding a brand-new order uses the New order button, which opens a form for customer, product, quantity, amount, payment method, and source.

A collapsible Inventory tracker panel sits below the orders table for keeping stock levels current without leaving the page.

• Click the panel header to expand or collapse it. A badge shows how many items are at or below their low-stock threshold.
• Each inventory item has a SKU, product name, current stock, low-stock threshold, and unit, the same data your fulfillment team checks before packing.
• The low-stock count here is the same one that appears as a stat on the Orders page header when it's greater than zero.